Top Frequently Asked Questions Top FAQs

If you don't see your question answered here, please reach out to one of our nutritionists.

  1. Are any of your supplements helpful for sleep?
  2. Do you have supplements to support energy?
  3. Do you have supplements for immune system support?
  4. Do you have supplements to support weight loss?
  5. Where are Persona supplements manufactured?
  6. Do your products have any testing to make sure they are what you say?
  7. Can I customize my order/How do I add and remove supplements?
  8. Why is Drug Nutrient Interaction important to know about?
  9. What are some common Drug Interactions with supplements?
  10. Why can't I add the supplement I am looking for?
  11. How much will my order cost?
  12. Can I change my next order date?
  13. Can I retake the assessment if I have changes in my life?
  14. Why did my price change for my second order? Is the discount for the first month or is it ongoing?
  15. Where's my order/Where's my tracking number?

  1. Are any of your supplements helpful for sleep?

    • Yes! We offer a variety of supplements that support healthy sleep-wake cycles. We suggest starting with our assessment to identify what sleep support supplement is the best fit for you.
    • Here's a link to our products page. From here, click on "Sleep" to see a complete list of our supplements that support sleep.
    • You can also add these supplement options to your order. See "Can I customize my order/How do I add and remove supplements?"

  2. Do you have supplements to support energy?

    • Yes! We have several supplements that support energy. Each supplement works in a unique way to support your energy levels.
    • Here's a link to our products page. From here, click on "Energy" to see a complete list of our supplements that support energy.
    • We suggest starting with our assessment to identify what energy support supplement is the best fit for you. You can also add these supplement options to your order. See "Can I customize my order/How do I add and remove supplements".

  3. Do you have supplements for immune system support?

    • Yes! We off a variety of supplements that can support a healthy immune system.
    • Here's a link to our products page. From here, click on "Immunity" to see a complete list of our supplements that support immunity.
    • We suggest starting with our assessment to identify what immune support supplement is the best fit for you. You can also add these supplement options to your order. See "Can I customize my order/How do I add and remove supplements".

  4. Do you have supplements to support weight loss?

    • There are many things to consider in supporting your weight loss goals. We always recommend eating a whole foods-based diet, focusing on lots of fruits and vegetables. We offer a variety of supplements that can support your wellness journey by supporting blood sugar balance and encouraging a healthy appetite.
    • Here's a link to our products page. From here, click on "Diet & Lifestyle" to see a complete list of our supplements that may provide support on a healthy weight loss journey.
    • We suggest starting with our assessment to identify what weight control supplement is the best fit for you. You can also add these supplement options to your order. See "Can I customize my order/How do I add and remove supplements".

  5. Where are Persona supplements manufactured?

    • All Persona supplements are manufactured in the United States under strict cGMP & FDA guidelines.

  6. Do your products have any testing to make sure they are what you say?

    • Every product that leaves our manufacturers, comes with a Certificate of Analysis to prove the dosage of what is in the product and what is not. All ingredients are tested before they enter the manufacturing process and tested again once the final product is produced. We do not send out any product without this information from our manufacturer and follow strict SOP's to ensure this is followed with every batch received.

  7. Can I customize my order/How do I add and remove supplements?

    • Yes! You can customize your order anytime by logging into your online account. On Persona's homepage, select "Sign In" in the upper right-hand corner of the web page.Once you have signed in, select "Change Order" on the left-hand menu. From here, you can add other supplements or programs under "Additional Supplement Recommendations" or add individual supplements under "Add Supplements to Your Pack". You can remove items from your order by clicking on the pink "X" next to the supplement name.

  8. Why is Drug Nutrient Interaction important to know about?

    • Most people don't consider the interactions that can occur between supplements and medications which can affect efficacy. To lessen the chance of interaction, Persona makes sure to eliminate all supplements that contain ingredients that might react adversely with your medication(s). It's important to consider your current medications before starting a nutrition program.

  9. What are some common Drug Interactions with supplements?

    • Many of you have asked us what are drug-nutrient interactions (DNIs). Our team has developed a database of over 3,000 drugs which interact with nutritional supplements.
    • All are important but below are the top 8 medications based on customer input. We take DNIs into consideration and customize your pack to not include nutritional supplements that could cause interactions.

    1. High Blood Pressure Medications

    Antihypertensives + Garlic

    Breakdown: Garlic has been shown to lower blood pressure and may have the potential to interfere with the metabolism and clearance of certain types of antihypertensives. For those taking antihypertensives, garlic supplements may have an additive effect with these prescription drugs and should be avoided.

    Diuretics + Fish Oil

    Breakdown: Diuretics help rid the body of salt and extra fluid by increasing urination. Diuretics are commonly used in those with high blood pressure or heart failure. Because diuretics can decrease blood pressure, when combined with supplements that may also lower blood pressure, diuretics could potentially increase risk for hypotension.

    2. Blood Thinning Medications

    Warfarin + Vitamin K

    Breakdown: Certain anticoagulants work to thin the blood by preventing the body from making clotting factors. Vitamin K is an essential vitamin to promote normal amounts of blood clotting in the body and preventing excessive bleeding. However, when combined, vitamin K can work against these anticoagulant medications and increase the risk for a blood clot.

    3. Cholesterol Medications

    Statins + CoQ10

    Breakdown: Cholesterol lowering medications, called statins, block your body from producing cholesterol. Through this process, they also block your body from producing CoEnzyme Q 10, a naturally occurring enzyme that plays a role in muscle energy production. It is thought that using a CoEnzyme Q10 supplement may reduce side effects of muscle pain and discomfort in patients taking a statin therapy.

    4. Diabetes Medications

    Antidiabetic Medications + Ashwagandha

    Breakdown: Preliminary evidence shows that ashwagandha root powder can decrease blood glucose. To avoid an additive effect of blood sugar becoming too low, Ashwagandha should be avoided with those taking blood sugar lowering drugs.

    5. Thyroid Medications

    Thyroid medications + Iron

    Breakdown: When taken simultaneously, thyroid medications and iron form insoluble complexes in the gastrointestinal tract preventing the absorption of thyroid medication into the blood stream. Iron supplements should be taken at least two hours apart from thyroid medications to ensure complete absorption of the drug.

    6. Medications for Mood

    Antidepressants + 5-HTP

    Breakdown: 5-HTP is a precursor of serotonin. Combining supplemental 5-HTP with antidepressant medications that increase serotonin levels in the brain could theoretically lead to serotonin syndrome, a dangerous overload of serotonin in the brain. Common side effects of serotonin syndrome include headache, confusion, and loss of muscle coordination, but in severe cases result in irregular heart rhythm or seizure.

    Anxiety medications + Grapefruit

    Breakdown: Grapefruit can interfere with certain antianxiety medications by altering enzymes responsible for transporting these medications into the blood stream and the breakdown of these medications. This results in increased side effects of antianxiety medications, like prolonged sedation. Grapefruit should be avoided with antianxiety medications to ensure appropriate levels of medications in the blood stream.

    7. Birth Control

    Oral Contraceptives + Green Tea Extract

    Breakdown: Certain oral contraceptives can decrease caffeine clearance in the body by up to 65%, which can increase the effects of caffeine in green tea. To avoid an additive effect, Green Tea Extract supplementation should be avoided in those taking oral contraceptives.

    Oral Contraceptives + Garlic

    Breakdown: Garlic can enhance the metabolism of certain hormones by amplifying the enzymes responsible for clearing this class of drugs. Garlic should be avoided with oral contraceptives to ensure the drug is not cleared too quickly from the body, potentially make the medication less effective.

    8. Medications that change responses of the immune system

    Immunosuppressant therapy + Spirulina

    Breakdown: Spirulina is thought to stimulate the body's immune system. Immunosuppressant therapies, commonly used to treat Crohn's disease and psoriasis, can be less effective if the body's immune system is activated. Spirulina should be avoided when taking immunosuppressant drugs to ensure effective therapy.

  10. Why can't I add the supplement I am looking for?

    • Persona is the only personalized nutrition company that takes drug-nutrient interactions into consideration when creating your pack. If there is a supplement that you can't find to add in your online account, you may have a drug-nutrient interaction. You could also have an allergy, diet preference, or upper nutrient limit that is keeping you from adding a supplement. Your safety is our top priority. If you have any questions, our Nutritionists can always look at your questionnaire to determine why a supplement is unavailable to you.

  11. How much will my order cost?

    • Because our recommendations are personalized and customizable, cost will vary. If you are concerned with cost, connect with our Nutritionists and we can customize your pack to fit your budget and health needs.

  12. Can I change my next order date?

    • On Persona's homepage, select "Sign In" in the upper right-hand corner of the web page. Once you have signed in, you can select "Change Ship Date" from the menu on the left. You can select a new expected delivery date from the calendar or select a 1-week, 2-week, or 3-week delay. Once you have selected a new date, click "Update Shipment".

  13. Can I retake the assessment if I have changes in my life?

    • Yes! Absolutely. We suggest retaking the assessment every 3 to 6 months, or immediately if there has been a change to your medication, you're pregnant or trying to become pregnant, if you have a new allergy or health diagnosis, or had any kind of major lifestyle change.

  14. Why did my price change for my second order? Is the discount for the first month or is it ongoing?

    • We are offering a discount on your first order to give you a chance to try out the program. After that, your order will be full price. If you are concerned with cost, our team is happy to work with to customize your pack to meet your needs and your budget. We do this by prioritizing your supplements based on your top goals and concerns.

  15. Where's my order/Where's my tracking number?

    • If you are in the United States, orders typically take 2-5 business days to arrive to your location after your order has left our facility. Please allow up to 2 business days to process your order. If you are located outside of the United States,transit times will be longer due to recent events and the contents of the shipment. Customs inspections take longer and are more thorough on health-related items such as nutritional supplements.
    • No matter where you are located, you will receive a tracking number in your email after your order has left our facility. From here, you can check on your order as it travels.
    • You can also track your order by signing into your online account using the "Sign In" button in the upper right-hand corner of the website and then selecting "Tracking" on the menu in your dashboard.

1. Are any of your supplements helpful for sleep?

  • Yes! We offer a variety of supplements that support healthy sleep-wake cycles. We suggest starting with our assessment to identify what sleep support supplement is the best fit for you.
  • Here's a link to our products page. From here, click on "Sleep" to see a complete list of our supplements that support sleep.
  • You can also add these supplement options to your order. See "Can I customize my order/How do I add and remove supplements?"

2. Do you have supplements to support energy?

  • Yes! We have several supplements that support energy. Each supplement works in a unique way to support your energy levels.
  • Here's a link to our products page. From here, click on "Energy" to see a complete list of our supplements that support energy.
  • We suggest starting with our assessment to identify what energy support supplement is the best fit for you. You can also add these supplement options to your order. See "Can I customize my order/How do I add and remove supplements".

3. Do you have supplements for immune system support?

  • Yes! We off a variety of supplements that can support a healthy immune system.(Link)
  • Here's a link to our products page. From here, click on "Immunity" to see a complete list of our supplements that support immunity.
  • We suggest starting with our assessment to identify what immune support supplement is the best fit for you. You can also add these supplement options to your order. See "Can I customize my order/How do I add and remove supplements".

4. Do you have supplements to support weight loss?

  • There are many things to consider in supporting your weight loss goals. We always recommend eating a whole foods-based diet, focusing on lots of fruits and vegetables. We offer a variety of supplements that can support your wellness journey by supporting blood sugar balance and encouraging a healthy appetite.
  • Here's a link to our products page. From here, click on "Diet & Lifestyle" to see a complete list of our supplements that may provide support on a healthy weight loss journey.
  • We suggest starting with our assessment to identify what weight control supplement is the best fit for you. You can also add these supplement options to your order. See "Can I customize my order/How do I add and remove supplements".

5. Where are Persona supplements manufactured?

  • All Persona supplements are manufactured in the United States under strict cGMP & FDA guidelines.

6. Do your products have any testing to make sure they are what you say?

  • Every product that leaves our manufacturers, comes with a Certificate of Analysis to prove the dosage of what is in the product and what is not. All ingredients are tested before they enter the manufacturing process and tested again once the final product is produced. We do not send out any product without this information from our manufacturer and follow strict SOP's to ensure this is followed with every batch received.

7. Can I customize my order/How do I add and remove supplements?

  • Yes! You can customize your order anytime by logging into your online account. On Persona's homepage, select "Sign In" in the upper right-hand corner of the web page.Once you have signed in, select "Change Order" on the left-hand menu. From here, you can add other supplements or programs under "Additional Supplement Recommendations" or add individual supplements under "Add Supplements to Your Pack". You can remove items from your order by clicking on the pink "X" next to the supplement name.

8. Why is Drug Nutrient Interaction important to know about?

  • Most people don't consider the interactions that can occur between supplements and medications which can affect efficacy. To lessen the chance of interaction, Persona makes sure to eliminate all supplements that contain ingredients that might react adversely with your medication(s). It's important to consider your current medications before starting a nutrition program.

9. What are some common Drug Interactions with supplements?

  • Many of you have asked us what are drug-nutrient interactions (DNIs).Our team hasdeveloped a database of over 3,000 drugs which interact with nutritional supplements.
  • All are important but below are the top 8 medications based on customer input. We take DNIs into consideration and customize your pack to not include nutritional supplements that could cause interactions.

    • 1. High Blood Pressure Medications

  • Antihypertensives + Garlic
  • Breakdown Garlic has been shown to lower blood pressure andmay have the potential to interfere with the metabolism and clearance of certain types of antihypertensives. For those taking antihypertensives, garlic supplements may have an additive effect with these prescription drugs and should be avoided.
  • Diuretics + Fish Oil
  • Breakdown Diuretics help rid the body of salt and extra fluid by increasing urination. Diuretics are commonly used in those with high blood pressure or heart failure. Because diuretics can decrease blood pressure, when combined with supplements that may also lower blood pressure, diuretics could potentially increase risk for hypotension.

    • 2. Blood Thinning Medications

  • Warfarin + Vitamin K
  • Breakdown Certain anticoagulants work to thin the blood by preventing the body from making clotting factors. Vitamin K is an essential vitamin to promote normal amounts of blood clotting in the body and preventing excessive bleeding. However, when combined, vitamin K can work against these anticoagulant medications and increase the risk for a blood clot.

    • 3. Cholesterol Medications

  • Statins + CoQ10
  • Breakdown Cholesterol lowering medications, called statins, block your body from producing cholesterol. Through this process, they also block your body from producing CoEnzyme Q 10, a naturally occurring enzyme that plays a role in muscle energy production. It is thought that using a CoEnzyme Q10 supplement may reduce side effects of muscle pain and discomfort in patients taking a statin therapy.

    • 4. Diabetes Medications

  • Antidiabetic Medications + Ashwagandha
  • Breakdown Preliminary evidence shows that ashwagandha root powder can decrease blood glucose. To avoid an additive effect of blood sugar becoming too low, Ashwagandha should be avoided with those taking blood sugar lowering drugs.

    • 5. Thyroid Medications

  • Thyroid medications + Iron
  • Breakdown When taken simultaneously, thyroid medications and iron form insoluble complexes in the gastrointestinal tract preventing the absorption of thyroid medication into the blood stream. Iron supplements should be taken at least two hours apart from thyroid medications to ensure complete absorption of the drug.

    • 6. Medications for Mood

  • Antidepressants + 5-HTP
  • Breakdown 5-HTP is a precursor of serotonin. Combining supplemental 5-HTP with antidepressant medications that increase serotonin levels in the brain could theoretically lead to serotonin syndrome, a dangerous overload of serotonin in the brain. Common side effects of serotonin syndrome include headache, confusion, and loss of muscle coordination, but in severe cases result in irregular heart rhythm or seizure.
  • Anxiety medications + Grapefruit
  • Breakdown Grapefruit can interfere with certain antianxiety medications by altering enzymes responsible for transporting these medications into the blood stream and the breakdown of these medications. This results in increased side effects of antianxiety medications, like prolonged sedation. Grapefruit should be avoided with antianxiety medications to ensure appropriate levels of medications in the blood stream.

    • 7. Birth Control

  • Oral Contraceptives + Green Tea Extract
  • Breakdown Certain oral contraceptives can decrease caffeine clearance in the body by up to 65%, which can increase the effects of caffeine in green tea. To avoid an additive effect, Green Tea Extract supplementation should be avoided in those taking oral contraceptives.
  • Oral Contraceptives + Garlic
  • Breakdown Garlic can enhance the metabolism of certain hormones by amplifying the enzymes responsible for clearing this class of drugs. Garlic should be avoided with oral contraceptives to ensure the drug is not cleared too quickly from the body, potentially make the medication less effective.

    • 8. Medications that change responses of the immune system

  • Immunosuppressant therapy + Spirulina
  • Breakdown Spirulina is thought to stimulate the body's immune system. Immunosuppressant therapies, commonly used to treat Crohn's disease and psoriasis, can be less effective if the body's immune system is activated. Spirulina should be avoided when taking immunosuppressant drugs to ensure effective therapy.

10. Why can't I add the supplement I am looking for?

  • Persona is the only personalized nutrition company that takes drug-nutrient interactions into consideration when creating your pack. If there is a supplement that you can't find to add in your online account, you may have a drug-nutrient interaction. You could also have an allergy, diet preference, or upper nutrient limit that is keeping you from adding a supplement. Your safety is our top priority. If you have any questions, our Nutritionists can always look at your questionnaire to determine why a supplement is unavailable to you.

11. How much will my order cost?

  • Because our recommendations are personalized and customizable, cost will vary. If you are concerned with cost, connect with our Nutritionists and we can customize your pack to fit your budget and health needs.

12. Can I change my next order date?

  • On Persona's homepage, select "Sign In" in the upper right-hand corner of the web page. Once you have signed in, you can select "Change Ship Date" from the menu on the left. You can select a new expected delivery date from the calendar or select a 1-week, 2-week, or 3-week delay. Once you have selected a new date, click "Update Shipment".

13. Can I retake the assessment if I have changes in my life?

  • Yes! Absolutely. We suggest retaking the assessment every 3 to 6 months, or immediately if there has been a change to your medication, you're pregnant or trying to become pregnant, if you have a new allergy or health diagnosis, or had any kind of major lifestyle change.

14. Why did my price change for my second order? Is the 50% off for the first month or is it ongoing?

  • We are offering 50% off your first order to give you a chance to try out the program. After that, your order will be full price. If you are concerned with cost, our team is happy to work with to customize your pack to meet your needs and your budget. We do this by prioritizing your supplements based on your top goals and concerns.

15. Where's my order/Where's my tracking number?

  • If you are in the United States, orders typically take 2-5 business days to arrive to your location after your order has left our facility. Please allow up to 2 business days to process your order. If you are located outside of the United States, transit times will be longer due to recent events and the contents of the shipment. Customs inspections take longer and are more thorough on health-related items such as nutritional supplements.
  • No matter where you are located, you will receive a tracking number in your email after your order has left our facility. From here, you can check on your order as it travels.
  • You can also track your order by signing into your online account using the "Sign In" button in the upper right-hand corner of the website and then selecting "Tracking" on the menu in your dashboard.
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